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Shipment Methods

Any order placed Monday through Friday before 3:00 pm ET will ship out the same business day. This is applicable to both ground and expedited orders.

Any order placed after 3:00 p.m. ET, will be shipped on the following business day.

All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.

You will receive an e-mail confirmation once your order has shipped.

Your in-store pickup

In-store pickups are typically prepared 3 hours after the order has been placed. You will receive an email confirmation once your order is ready.

Ship Methods and Costs

Free Ground Shipping - We offer free ground shipping on orders in the U.S. Exceptions may apply during certain sale periods for orders less than $250.
Orders for the contiguous 48 states in the U.S. will arrive within 5-7 business days of shipment.
Orders for Alaska and Hawaii will arrive within 2 business days of shipment.

$15 Two Day Shipping - We offer $15 two day shipping on all orders in the U.S. orders.
Orders will arrive within 2 business days of shipment.

$25 One Day Shipping - We offer $25 one day shipping on all orders in the U.S. orders.
Orders will arrive within 1 business day of shipment.

PO Box/APO Addresses and Puerto Rico - We offer free USPS delivery.
Orders will arrive within 7 business days of shipment.

Do you ship Internationally?

Yes, we serve 75 countries at this time. You may select the country you wish to ship to by clicking on the flag icon on the bottom left-hand corner of our website. This will then route you to view our website in the currency of your destination. Please click here for additional information.

Puerto Rico and APO/FPO Addresses:

We proudly deliver to Puerto Rico and APO/FPO addresses. We offer free standard shipping via USPS. Orders will arrive within in 7 business days.

Will my order require a signature on delivery?

All orders over $1500, will require a signature upon delivery. If your order is under $1500, you have the option to select ‘signature required’ at checkout. 

How do I know that my order has been shipped?

You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.

Do you ship to multiple addresses?

At this time, we only ship to the address that is specified on your order. To ship to multiple addresses, we recommend placing separate orders for each address.

Can I ship my package to a freight forwarder?

We highly discourage using freight forwarders as packages may be lost or damaged once they arrive. Using our international check out ensures that we’re able to track your order until it arrives to you. You may select the country you wish to ship to by click on the flag icon on bottom left-hand corner of our website. Once you have selected your country of choice, please click on “start shopping.”

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Quality Guaranteed

Everything we make is built to last – in its design, comfort, and quality. While the reality is even quality items have a practical lifespan, if it came from us and it is not made properly – we'll make it right.